Terms and Conditions

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Terms & Conditions

Last updated: 11/05/2026

These Terms & Conditions form a contract between you (“the customer”) and Young Einstein (“we”, “us”, “our”). By accessing our website, purchasing our products, or using our guides and resources, you agree to follow these terms.

1. Use of Our Website

You agree to use our website lawfully and respectfully. You must not:

• Engage in unlawful, harmful, or abusive behaviour
• Upload or distribute spam, promotions, or misleading content
• Attempt to disrupt or damage the website
• Copy, scrape, or misuse our content or materials

We may suspend or disable access if these rules are violated.

2. Products, Services & Availability

We make every effort to ensure product information, pricing, and availability are accurate. However:

• Errors may occur
• Products may be updated, changed, or discontinued
• Website access may be temporarily unavailable due to maintenance or technical issues

We reserve the right to withdraw or modify products or services at any time.

3. Orders & Payments

When you place an order, you agree that:

• All information you provide is accurate
• You are authorised to use the payment method
• Payment must be completed before dispatch

Payments are processed securely through trusted third‑party providers (e.g., GoDaddy Payments, Stripe, PayPal). We do not store full card details.

We reserve the right to cancel or refuse an order if:

• Payment cannot be processed
• Fraud is suspected
• A product is unavailable

If an order is cancelled, you will be notified and refunded where applicable.

4. Intellectual Property

All content on this website — including text, images, videos, guides, PDFs, branding, and product materials — is owned by Young Einstein.

You may not:

• Copy, reproduce, or distribute our materials
• Use our content for commercial purposes
• Modify or adapt our guides or videos
• Claim our content as your own

You may download and use our guides and resources for personal, educational, or household use only.

5. Liability

We aim to provide accurate, safe, and high‑quality educational products. However:

• We are not liable for website downtime or technical issues
• We are not liable for losses caused by misuse of our products
• We are not liable for indirect or consequential damages

Your statutory rights as a consumer remain unaffected.

6. User Accounts (if applicable)

If your website includes user accounts:

• You are responsible for keeping your login details secure
• We may disable accounts that violate our terms or pose a security risk

7. Returns & Refunds

Our Returns & Refund Policy forms part of these Terms & Conditions.
See the section below for full details.

8. Changes to These Terms

We may update these Terms & Conditions from time to time. The latest version will always be available on this page.

9. Contact

For questions about these Terms & Conditions:
Email: anwar@hypersmart.co.uk

Returns & Refund Policy

We want you to be happy with your Young Einstein purchase. If something isn’t right, this policy explains how returns and refunds work.

1. Terms of Return

You may request a return within:

30 days of receiving your order.

2. Condition of Returned Items

To be eligible for a return, items must be:

• Unused
• In their original packaging
• In the same condition as received

We cannot accept returns for:

• Kits that have been opened or used
• Digital downloads (PDFs, guides, videos) once accessed
• Items damaged through misuse

3. Reasons for Return

We accept returns for:

• Wrong item received
• Damaged or faulty product
• Change of mind (unused items only)

If an item arrives damaged, please contact us within 48 hours with photos so we can resolve it quickly.

4. How to Initiate a Return

To start a return:

1. Email us at anwar@hypersmart.co.uk
2. Include your order number and reason for return
3. We will provide return instructions and the return address

Customers are responsible for return postage unless the item is faulty or incorrect.

5. Refund Process

Once we receive and inspect your return:

• Approved refunds will be issued to your original payment method
• Refunds are typically processed within 5–10 working days
• Shipping costs are non‑refundable unless the item was faulty or incorrect

If a return is not approved (e.g., used or damaged items), we will notify you.

6. Exchanges

If you want to exchange an item, please contact us.
Exchanges depend on stock availability.

7. Contact

For all return or refund enquiries:
Email: anwar@hypersmart.co.uk